How to Buy Tickets
Online
- Find your event on the calendar page.
- Click “Buy Tickets.”
- You will be redirected to Brown Paper Tickets.
- After you’ve entered your contact and payment information once, purchasing through Brown Paper Tickets will always be a snap.
- The fee for this service is $.99 plus 2.5% per ticket.
Phone
- Call 24/7 at 1-800-838-3006.
- The fee for this service is $.99 plus 2.5% per ticket.
At the Door
- Unsold tickets will be available at the door on a first-come, first-served basis.
- The fee for buying at the door is $2 per ticket. This fee directly supports Caffè Lena, a non-profit organization.
- To find out if tickets will be available at the door, call our voicemail at 518-583-0022 after 12:30 PM on the day of the show.
- Doors open for ticket sales a ½ hour before showtime. Please do not arrive earlier.
Don't Have a Credit Card?
- Please call our office at least 24 hours before the show for assistance with your reservation.
Have a special request or question?
- Call us. We’re happy to do what we can to accommodate you. 518-583-0022
Refunds
- Tickets will be refunded only if a show is cancelled, or if you notify Brown Paper Tickets at least 12 hours before sales end.
- Reimbursements are not provided for last minute cancellations.
- Brown Paper Tickets will not reimburse the purchasing fee.
Do All Shows Require Tickets?
- Advance tickets are recommended for all weekend shows. We’re a small venue and many of our shows sell out. We don’t want you to be disappointed at the door!
- Advance tickets are not available for Open Mics and Emerging Artist Breakout shows. Tickets for these performances may be purchased at the door for no added fee.
- Theater tickets can be reserved without pre-payment by calling our office voicemail, x94.
To buy online and browse all of our shows, follow this link:
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